hahn+friends consultant boosts acceptance of the HR department by means of consultancy training
The head of human resources at a large service provider wanted to train managers and teams in the human resources department to become consulting experts for their internal customers in order to boost appreciation of the services rendered by the department.
First of all, an experienced interim manager trained the managers and teams in consulting and negotiating skills. The development and implementation of mixed workshops with the managers in charge and teams from the HR department together with business clients set a positive trajectory in motion for a sustainable and efficient network partnership as well as effective positioning of the HR department within the company. Since then, HR teams have become perceived as partners and experts by their internal customers and are highly appreciated as such.