A multinational mechanical engineering company was standardising its IT systems to meet global challenges and cope with technological diversity. The CIO wanted to bring in external expertise to help overcome cultural differences and ensure a smooth transition. The objective was to train employees effectively and smoothly integrate the new systems in order to optimise operational processes.
The management decided to standardise the IT systems. Due to acquisitions in various countries, the mechanical engineering company had grown considerably. Internal company communication and numerous operational processes were becoming increasingly challenging due to the variety of IT systems being used globally. Due to cultural differences and a lack of expertise in the systems used abroad, the CIO decided to hire an external expert to manage the project. The requirements profile included the creation of an IT landscape and a project plan; moreover, the company’s own employees were to be involved in the implementation. In addition, human resources working in IT at sites in other countries were to be trained in the new systems.